The Franklin Square Water District (FSWD) frequently gets asked about the differences between tap water and bottled water and which is a better choice. While we can’t decide what is best for you, we can explain some of the differences that may not be so clear. Long Island’s tap water comes from underground aquifers and… Read more »

The Franklin Square Water District is aware of recent media coverage regarding microplastics in bottled water. We understand that residents may have questions about this topic. The following information is provided to help place these findings in context. What Are Microplastics? Microplastics are very small plastic particles that can be present in the environment. They… Read more »

Every year, the Franklin Square Water District conducts hydrant flushing as a preventive maintenance measure to ensure both water quality and public safety. While it may look like water is being wasted, hydrant flushing is essential for several reasons: Why Yearly Maintenance Is Required Water Quality Check: Flushing removes naturally occurring minerals, sediment, and rust… Read more »

Important Information About Your Drinking WaterDeferral Issued for 1,4-Dioxane in the Franklin Square Water District Why are you receiving this notice/information? You are receiving this notice because testing of our public water system found the chemical 1,4-Dioxane in your drinking water above New York State’s maximum contaminant level (MCL) of 1 ppb for 1,4-dioxane. The MCLs are set well below… Read more »

If you are experiencing financial hardship due to COVID-19 please fill out and mail the attached form for payment deferrals. Payment deferral form

We are pleased to inform you that we are now offering paperless billing. To sign up, please make sure you are logged into your account to choose your billing preferences, or you may call the office at 516-354-0780 for assistance. Thank you!

During winter months, residents are reminded to keep fire hydrants clear of snow and ice. During a storm or plowing, hydrants may become snow bound and inaccessible to the Franklin Square Water District or Fire Department in an emergency when it becomes imperative to locate the fire hydrant quickly. Additionally, please do not pile debris… Read more »

It has come to our attention that there has been impersonations of utility workers, especially the water company. We know this is alarming to you as our customer and it is alarming to us as well. If you ever have any concern of whether or not an employee works for our company ask for identification… Read more »